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Are You a Risk Taker?

By Christina Welty, MA You have probably heard the phrase, “The only constant is change.”  Whether you like it or not, one must take risks

How To: Be a Volunteer Leader

By: William Ferguson Volunteering with an organization is a great way to meet new people, find a mentor, give back to your community, and even

Ignite Your Inner Superhero!

By: William Ferguson Membership is the lifeblood of any association and everyone is responsible for keeping it pumping. From your board members to the person

How would you define CUSTOMER SERVICE?

By: Beth Evarts Customer Service is the art of human contact on many levels. It is about recognizing another human being, providing a positive exchange

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