Blog, News, and Videos


NETWORKING. The Challenge and Its Comeback

By Kim Barclay Networking was challenging enough before the pandemic, and now networking in the traditional sense is almost non-existent.  We as business professionals have

APIC Episode 12 – Top Notch Customer Service

Grab a cup of coffee, sit back and listen to a discussion with Shelly Joines and John Ricco about customer service and the mindset needed to serve your members (customers) as effectively as possible.

A Year of HorroR

Human Resources deals with a lot on a normal basis.  Staff management, compensation and benefits, training and development, compliance with all federal state and local

APIC Episode 11 – Effective Advocacy During COVID-19

Sit back, grab a cup of coffee and enjoy this extended length episode where we talk with four veteran Florida lobbyists about the keys to advocating effectively in spite of the constraints created by COVID-19.

Success with Your Valuable Volunteers

Danielle Jessup, CMP Many organizations around the world are changing due to COVID-19.  Potentially the organization structure has changed but the workload has increased.  Now

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